Review: Park Hyatt Tokyo

Overall: Quietly sophisticated, elegant hotel in an expensive city

Pros: Nice bathtubs and toiletries, excellent value for 30,000 Hyatt points/night

Cons: Not the most convenient location in Tokyo, far from public transport

Paid: 30,000 Hyatt points/night for 2 nights. Value: $1,966 including taxes and fees.

How to stay at the Park Hyatt Tokyo Hotel without paying full price:

  1. Get the Hyatt credit card and link it to your account. You can also get a card that earns Chase Ultimate Rewards points such as the Chase Sapphire Preferred Card and set it up to link to your Hyatt account.
  2. Hit the minimum spend required to reach your bonus – as of this writing:
    • $3K spend on the Hyatt credit card in the first 3 months gives you 25,000 Hyatt points; AND
    • $6K spend in 6 months (total) gives you another 25,000 Hyatt points.
    • $4K for the Chase Sapphire Preferred card gives you 60,000 Chase Ultimate Rewards points.
  3. Wait for your bonus points to land in your Hyatt account. Transfer points from Chase Ultimate Rewards to your Hyatt account as necessary.
  4. Search the app or website for award availability.
    • Standard rooms at the Park Hyatt Tokyo are 30,000 points per night.
  5. Book online through the Hyatt app or website.

Full Park Hyatt Tokyo Review

The Park Hyatt Tokyo is a large building that you may recognize from the movie Lost in Translation. Inside is a light-filled lobby, before you head upstairs to check in:

View of the light filled lobby of the Park Hyatt Tokyo
Image courtesy of the hotel

You must head up the elevator to reach the checkin area, which is quiet and elegant – it feels like an entirely different building.

Interior lobby of the Park Hyatt Tokyo with soft gray armchairs and green carpet
Image courtesy of the hotel

The phrase “green carpet” doesn’t make the place sound very elegant, but I really thought it really added to the sophisticated atmosphere.

The check-in process was very efficient, and the staff knew who we were immediately. They recognized my partner as being a Hyatt Discoverist.

We didn’t receive a room upgrade, probably because we were there over a weekend that was pretty expensive. Our room wasn’t that impressive, but the panoramic views of Tokyo at night from our windows sure were.

Panoramic view of Tokyo at night from our hotel room

The bed was comfortable, and we had enough space. Notice the green carpet again!

King hotel room at Park Hyatt Tokyo. View of a king bed and armchair

The bathroom was rather small, with a small separate shower that lacked a rainfall shower head. The tub was really nice, though, and we loved the generous Aesop toiletries. The towels and robes were plush too.

Turndown service included these cute little candies that were more about appearance than taste, but nonetheless very appreciated.

Colorful, small hard candies in a gold tray

Staff were courteous and professional everywhere we encountered them.

Although the Park Hyatt Tokyo is in the popular Shinjuku neighborhood of Tokyo, it’s a solid 12-minute walk to the nearest subway station. And that’s assuming you don’t get lost along the way, which we definitely did. That said, we’ve always found Japanese people to be extremely helpful if you politely ask for directions on the street.

Value per point

We paid 60,000 Hyatt points for 2 nights at the Park Hyatt Tokyo, which would’ve cost us $1,966 including taxes and fees. This represents a value of 3.28 cents per Hyatt point, an excellent redemption. The Points Guy values Hyatt points at 1.7 cents apiece and Chase Ultimate Rewards points at 2.0 cents apiece. My spouse had about 50,000 Hyatt points at the time of redemption and transferred another 10,000 Chase Ultimate Rewards points over, to cover the cost of the entire stay using points. This was a great points redemption for the Park Hyatt Tokyo.

Be sure to read the Guide to booking Hyatt hotels for free for step-by-step instructions on how you can maximize your value.

Bottom Line

We got an excellent value here. It’s not my most favorite hotel in Tokyo – that honor goes to the Conrad Tokyo, which I reviewed here – but we really like the Park Hyatt Tokyo and would stay here again if we got a good deal.

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